PRIVACY POLICY

Our contact details

Company: KJM Carpentry & Construction Ltd
Name: Isobel McDowell
Address: 9 Grosvenor Close Droitwich WR9 7SY
Phone Number: 01905 798197
E-mail: isobel@kjmcarpentry.co.uk

1. The type of personal information we collect

We currently collect and process the following information:

• Names, addresses, telephone numbers and email addresses provided by you when you fill in the contact form on our website, when you contact us via Yell.com, FaceBook or telephone or email us directly.

2. How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you so that we are able to contact you about work you require.

We use the information that you have given us in order to contact you about work you require.

We do not share this information with anyone, other than if the work you contacted us about requires other trades/businesses to quote for you.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent which is given when you first make contact with us via the means in section 1 above. You are able to remove your consent at any time. You can do this by contacting isobel@kjmcarpentry.co.uk.

(b) We have a contractual obligation

3. How we store your personal information

Your information is securely stored on our password-protected computer and in files in our office.

We keep your information for ten years. We will then dispose of your information by deleting your files from our computer and shredding any paper copies.

4. Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at isobel@kjmcarpentry.co.uk if you wish to make a request.

5. How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at isobel@kjmcarpentry.co.uk or write to us at KJM Carpentry & Construction Ltd 9 Grosvenor Close Droitwich WR9 7SY.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk